Legal Information

1. Acceptance of Terms

By engaging Yukon Wildcats Contracting for any services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. These terms apply to all services provided within the Whitehorse and Haines Junction areas only.

2. Services Provided

• Snow Removal: Residential and commercial snow clearing, ice management, and winter property maintenance
• Towing Services: Emergency and non-emergency vehicle towing and recovery
• Excavation: Site preparation, foundation work, landscaping, and earthmoving
• Dump Trucking: Material hauling, debris removal, and transport services
• Housing Contracts: Construction, renovation, and building maintenance
• Lawn Maintenance: Seasonal lawn care and property upkeep
• Web Development: Website design, development, and digital services

3. Payment Terms

• Payment is due upon completion of services unless a written payment schedule is agreed upon
• Emergency services require immediate payment upon completion
• For projects over $2,000, a deposit of 25% may be required to begin work
• Late payment charges of 2% per month apply after 30 days past due
• All prices are subject to applicable GST/HST (5% GST in Yukon)
• Payment accepted: Cash, E-transfer, cheque, or credit card

4. Cancellation & Rescheduling

• Client may cancel services with 24-hour notice without penalty
• Cancellation with less than 24-hour notice may incur a service call fee of $75
• Weather-related cancellations by Yukon Wildcats incur no fees
• Rescheduling is available subject to availability
• Emergency services cannot be cancelled once team is dispatched

5. Client Responsibilities

• Provide safe and accessible work areas free from known hazards
• Disclose any underground utilities, irrigation systems, or hidden obstacles
• Obtain necessary permits and approvals before work begins
• Ensure pets are secured and children are supervised during work
• Provide access to work areas and utilities as required
• Remove valuable or fragile items from work areas

6. Liability & Disclaimers

• Yukon Wildcats carries $2,000,000 general liability insurance
• We are not responsible for damage to unmarked underground utilities
• Pre-existing property damage must be disclosed before work begins
• Our liability is limited to the cost of services provided
• Client assumes responsibility for site conditions not disclosed
• Force majeure events (weather, government orders) release us from liability

7. Governing Law

These terms are governed by the laws of Yukon Territory and Canada. Any disputes will be resolved in Yukon Territory courts. If any provision is found unenforceable, the remainder of these terms shall remain in full force and effect.

This template is used for all service contracts. Actual agreements are customized for each project.

1. Parties

Service Provider: Yukon Wildcats Contracting
Lazarus Vanbibber (Founder) & Micah Wolfe (Co-founder)
Whitehorse, Yukon Territory
Phone: 1-867-332-4551 | Email: Micahsage4444@gmail.com

Client: [To be filled in each contract]

2. Scope of Work

Detailed description of services to be provided, including:

• Specific tasks and deliverables
• Materials to be supplied (if applicable)
• Equipment to be used
• Quality standards and specifications
• Any limitations or exclusions

3. Timeline

• Start date and estimated completion
• Milestone dates (for larger projects)
• Weather-dependent scheduling provisions
• Conditions that may affect timeline

4. Payment Terms

• Total project cost breakdown
• Payment schedule (deposit, progress payments, final payment)
• Accepted payment methods
• Late payment penalties
• GST/HST calculations

5. Additional Work

• Change orders must be approved in writing
• Additional work billed at current hourly rates
• Client approval required before proceeding with extras

6. Client Responsibilities

• Site access and preparation
• Permits and approvals
• Utility locates and markings
• Safety compliance on client property

7. Liability & Insurance

• Insurance coverage details
• Liability limitations
• Property damage procedures
• Worker safety protocols

8. Cancellation & Rescheduling

• Cancellation notice requirements
• Fees for cancellation or rescheduling
• Force majeure provisions

9. Governing Law

This agreement is governed by Yukon Territory law. Disputes resolved through mediation first, then Yukon courts if necessary.

10. Signatures

Both parties must sign and date the agreement before work begins. Electronic signatures accepted.

No Refund Conditions

Refunds will NOT be provided when:

• Services have been completed successfully according to the agreed scope of work
• Work meets industry standards and contract specifications
• No property damage occurred due to our negligence
• Customer changes mind after work completion
• Weather conditions affect timing but work is completed safely

Refund Eligibility

Partial or full refunds may be considered when:

• Property damage occurs due to our negligence (subject to insurance claims)
• Work fails to meet contractually agreed specifications
• Services cannot be completed due to our equipment failure or staffing issues
• Safety violations by our team result in incomplete work

Refund Process

All refund requests must be submitted within 30 days of service completion with documentation of the issue. Refunds are processed within 15 business days of approval.

Our Insurance Coverage

• General liability insurance up to $2,000,000
• Workers' compensation coverage for all employees
• Equipment and vehicle insurance
• Professional liability for contracting services

Limitation of Liability

Our liability is limited to the cost of services provided. We are not responsible for:

• Indirect or consequential damages
• Pre-existing property conditions not disclosed
• Damage to underground utilities not properly marked
• Weather-related delays or complications
• Third-party property damage not caused by our negligence

Property Damage Protocol

In the event of property damage:

1. Immediate notification to customer and insurance company
2. Documentation with photos and incident report
3. Cooperation with insurance investigation
4. Repair or compensation through insurance process

Our Commitment to Safety

Yukon Wildcats Contracting prioritizes the safety of our team, clients, and the public in all operations. We maintain strict safety protocols and comply with all applicable Yukon Territory and Canadian safety regulations.

Safety Certifications & Training

• All team members complete safety orientation training
• Current first aid and CPR certification maintained
• Equipment operator certification for all machinery
• Regular safety meetings and protocol updates
• Compliance with Workers' Compensation Board (WCB) requirements

Equipment Safety Standards

• Daily equipment inspections before use
• Preventive maintenance schedules followed
• All equipment meets or exceeds manufacturer safety specifications
• Safety equipment (guards, signals, lights) properly maintained
• Emergency shutdown procedures established for all equipment

Job Site Safety Protocols

• Pre-work Safety Assessment: Site hazards identified and mitigated
• Personal Protective Equipment (PPE): Hard hats, safety glasses, steel-toed boots, high-visibility clothing
• Utility Safety: Call before you dig (Call 811) for all excavation work
• Weather Protocols: Work suspended in dangerous conditions
• Emergency Procedures: First aid kits and emergency contact procedures on all job sites

Winter Safety (Snow Removal & Ice Management)

• Ice traction devices used on all vehicles and equipment
• Proper lighting for early morning and evening operations
• Safe chemical application procedures (ice melts, sand)
• Clear communication with property occupants during operations
• Emergency response procedures for extreme weather events

Towing & Recovery Safety

• Traffic control measures at roadside locations
• Proper vehicle securing and loading procedures
• Communication with emergency services when required
• Safe operation in all weather and road conditions
• Proper use of warning lights and signage

Excavation & Heavy Equipment Safety

• Soil stability assessment before excavation
• Proper slope and shoring techniques
• Spotter protocols for equipment operation
• Clear work zones established around equipment
• Underground utility location verification

Client Safety Responsibilities

• Inform us of any known hazards on your property
• Keep children and pets away from work areas
• Provide safe access to work locations
• Report any safety concerns immediately
• Follow our safety instructions while work is in progress

Emergency Contact Information

Emergency Services: 911
Yukon Wildcats Emergency Line: 1-867-332-4551
Poison Control: 1-800-332-1414
Yukon Workers' Compensation: 1-867-667-5645

Incident Reporting

All accidents, injuries, or safety incidents are documented and reported according to WCB requirements. We investigate all incidents to prevent future occurrences and continuously improve our safety procedures.

This template shows the information included in our Certificate of Compliance documentation for completed work.

1. Certificate Information

• Certificate Number: [Unique identifier for each project]
• Issue Date: [Date of completion and compliance verification]
• Expiry Date: [If applicable, based on local requirements]
• Issued By: Yukon Wildcats Contracting
• Authorized Representative: Lazarus Vanbibber, Founder

2. Job Type Categories

• Excavation and Site Preparation
• Snow Removal and Ice Management
• Construction and Renovation
• Utility Installation
• Landscaping and Grounds Maintenance
• Emergency Services (Towing/Recovery)

3. Company Information

Company Name: Yukon Wildcats Contracting
Business License: [Yukon Territory Business License Number]
WCB Number: [Workers' Compensation Board Number]
Insurance Policy: [General Liability Policy Information]
Contact: Micahsage4444@gmail.com | 1-867-332-4551

4. Description of Work or Materials Provided

Detailed description including:

• Scope of work completed
• Materials used and specifications
• Equipment utilized
• Quality standards met
• Any deviations or special considerations

5. Compliance Statement

We certify that the work described above has been completed in accordance with:

• Applicable Yukon Territory building codes and regulations
• Canadian safety standards and best practices
• Municipal bylaws and requirements
• Industry standards and manufacturer specifications
• Environmental protection requirements
• All applicable permits and approvals

6. Verification and Authorization

This certificate verifies that:

• All work has been inspected and meets required standards
• Safety protocols were followed throughout the project
• Materials used meet or exceed specifications
• Work area has been properly cleaned and secured
• Client has been provided with relevant warranties

7. Notes / Comments

Additional information specific to each project:

• Special conditions or considerations
• Maintenance recommendations
• Warranty information
• Follow-up requirements
• Client acknowledgment of completion

Digital Certificate Benefits

• Permanent record of compliance
• Easy access for inspections or insurance claims
• Proof of professional service completion
• Documentation for warranty purposes
• Quality assurance verification

Information We Collect

• Contact information (name, phone, email, address)
• Service location and property details
• Payment information (processed securely)
• Communication records for service coordination

How We Use Your Information

• Service delivery and coordination
• Billing and payment processing
• Customer service and support
• Legal compliance and record keeping

Information Protection

We protect your personal information through secure storage, limited access, and confidentiality agreements with all staff. Information is never sold or shared with third parties except as required for service delivery.

Emergency Response

• Emergency services available 24/7 for towing and urgent snow removal within Whitehorse and Haines Junction areas
• Premium rates apply for after-hours and weekend emergency calls
• Response time varies based on weather, road conditions, and location within service area
• Additional travel charges apply for Haines Junction emergency calls
• Payment required immediately upon service completion for emergency calls

Weather-Related Services

Snow removal and outdoor services are weather-dependent. Service may be delayed or rescheduled due to:

• Extreme cold temperatures (below -35°C)
• Severe storms or blizzard conditions
• Ice conditions that pose safety risks
• Government travel restrictions

Resolution Process

1. Direct Communication: Contact us immediately with any concerns
2. Mediation: Third-party mediation if direct resolution fails
3. Arbitration: Binding arbitration under Yukon Territory law
4. Legal Action: Yukon Territory courts have exclusive jurisdiction

Governing Law

These terms are governed by the laws of Yukon Territory and Canada. All disputes will be resolved in Yukon Territory courts.